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Warranty

Your FILIP & Co watch is warranted by FILIP & Co, LLC for a period of two (2) years from the date of purchase. This standard warranty covers manufacturing defects and material of the FILIP & Co watch at the time of purchase. It is only valid and comes into affect with the accompanying Certificate of Authenticity completed with purchaser’s full name, address, date of purchase and Stamped with FILIP & Co official company stamp.

 

By presenting proper Certificate of Authenticity within the warranty period of two (2) years, FILIP & Co will repair any defects free of charge to you. 

 

To obtain the warranty, please visit the retailer where you purchased your FILIP & Co watch, or contact us at fillip@filipandcowatches.com

 

 

This Warranty will NOT cover:

 

  • Normal wear and tear (such as scratched and chipped crystal, scratches on case and bezel, peeling and discoloration of gold-plated case and buckle).

  • Normal aging (such as color and texture change of leather, rubber and textile bands)

  • Damage caused by improper use and abusive handling (hitting against the hard surface, dropping, crushing, crystal breakage that will allow moisture to penetrate watch mechanism and damage the internal parts)

  • Watch that has been serviced by the person/company not authorized by FILIP & Co.

 

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Return Eligibility:

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All returned or exchanged items must be:

  • Returned within 10 days.

  • In new condition, unworn.

  • In their original FILIP & Co box.

  • Must include all packing material, Certificate of Authenticity, Original Invoice.

  • Ship via insured ground service (USPS or UPS) with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

  • 3.5 % percent processing fee will be charged for all returns.

We reserve the right to refuse any return if there are:

  • Any signs of wear.

  • Parts of the item are missing.

  • Items not received in the original box.

  • Received without the Certificate and the original Invoice.

Nonrefundable Items:

Lady Blueblood with Diamonds.

  • Custom Built Timepieces

  • Custom Straps

  • Items that we do not have listed on our website that are specially ordered from us.

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FILIP & Co, LLC, Westlake, Ohio, USA

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